FAQS

Can I only purchase products through the website?

If you are based in Dubai you can also purchase via DM on Instagram. Otherwise, all orders must be purchased via www.nk-oils.com

 

What are your shipping costs?

UAE orders – 20 AED, delivery within 48 hours

 

What is your returns policy?

At this time we do not offer refunds however, in the unlikely event that a product arrives damaged please send proof of purchase and picture of damaged item to info@nk-oils.com within 24 hours.

 

Can I cancel my order?

Unfortunately we are unable to cancel an order once it has been placed.

 

Product

How long does the oil last?

As the ingredients are all natural we recommend to use within 6 months for best results, however the product is still safe to use up to 2 years. 

 

Where can I find the list of ingredients?

Full listing of ingredients is within the product packaging and on the website. If you have any specific queries regarding the ingredients please ask via our instagram or email info@nk-oils.com

 

Does this product help with medical conditions?

This product is an over-the-counter beauty cosmetic product therefore we do not advise to use a solution to medical problems such as Alopecia, Telogen Effluvium, PCOS etc. Please speak to your GP or a Trichologist.

 

What are the benefits of this oil?

With 6 natural oils the benefits are endless, however based on consistent usage alongside a good diet/nutritional supplements and a good hair care routine, NK OILS Precious Blends helps to provide all the vitamins and nutrients needed externally for optimal hair health and prevent damage from everyday aggressors such as heat styling, weather, air pollution etc. As everyone is different, individual results will vary and therefore do not guarantee results as with any beauty product.

 

Is the product safe to use for all hair types?

Yes, NK OILS Precious Blends was formulated to be safe and suitable for all hair types however, if you have specific concerns please consult your GP with the list of ingredients.

 

Does the product contain any sulfates or parabens?

No its 100% natural.

 

If you have any specific questions regarding this product please ask us via instagram or email at info@nk-oils.com